Access over 25 samples and free previews of our work and life success tools. From communicating with your boss, to performance management, we have tools you can preview free of charge.
By Robert Bacal
- "Seminar in a book". Full book length (230 pages), some consider this the Bible for dealing with difficult, angry or manipulative customers, regardless of industry. Used by the University of New Mexico and State Govt. of S. Carolina.
(Added: 11-Oct-2001 Hits: 107
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By Robert Bacal
- Free chapters and previews of: Defusing Hostile Customers Workbook, A Critique of Performance Management - Why Doesn't It Work, and Conflict Prevention In The Workplace
(Added: 3-Oct-2002 Hits: 62
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By Robert Bacal
- Communication expert/consultant tells you how you can improve your relationships at home and at work by making small, practical changes in how you speak to people.
(Added: 14-Nov-2001 Hits: 123
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By Robert Bacal
- Part of the satistaction of any job is seeing your ideas, suggestions and plans successfully implemented. YOU can do things to increase the chances your boss will listen to you, through more effective communication. This help card is designed to help you use communication techniques that will make it more likely that you will be able to influence your boss, while at the same time, showing you worth and skill. Card is in adobe acrobat format (acrobat reader required).
(Added: 6-Sep-2001 Hits: 60
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By Robert Bacal
- This card explains how strategic planning can be used in the real world to move your organization forward, to foster common vision, and to guide your business decisions over the next ten years.
(Added: 26-Dec-2001 Hits: 94
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