By Robert Bacal
- Mary is contending with a common situation, one that we have labelled the human speed bump syndrome. Many work groups and teams have at least one of these bumps in the organization, and they attempt to function just like those speed bumps in mall parking lots; encouraging others to slow down. In the worst cases the human speed bump seems to stall the entire organization, and can be relied upon to puncture any enthusiasm others may have about changes in the organization.
(Added: 25-Apr-2001 Hits: 75
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By Robert Bacal
- Simply put activity refers to WHAT one does, and how much one does. Effectiveness refers to WHY one does what one does, and whether it contributes to the overall mission of the organization.
(Added: 25-Apr-2001 Hits: 70
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By Robert Bacal
- One of the worst feelings a government manager, executive or supervisor can experience is that dreadful sinking feeling that occurs when it is discovered that something bad you should have known about wasn't conveyed to you in a timely and useful way.
(Added: 25-Apr-2001 Hits: 69
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By Robert Bacal
- . The approach we are going to discuss focuses on using each and every staff member who interacts with clients in a systematic and organized process to gather client satisfaction information.
(Added: 25-Apr-2001 Hits: 71
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By Robert Bacal
- No matter where you sit in your organization, you probably have a boss. Part of the satisfaction of any job is seeing your ideas and suggestions successfully implemented. And one of the most frustrating things (and a morale buster) is dealing with a boss who seems uninterested in your contributions, or just plain doesn't listen. I'm going to help you get heard by your boss, and have a better chance of having your ideas used.
(Added: 11-Dec-2000 Hits: 110
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