Communication skills might be the single most important family of skills necessary to job and life success. Learn about listening, critical conversations, and effective verbal, non-verbal and written communication skills here.
Improve you ability to communicate on paper, one-on-one and in groups within a business context. Don't let poor business communication skills let you down.
The ability to listen and prove to the other person that you are REALLY listening is critical to building effective work and personal relationships. Improve your listening skills from these hints, tips and listening skill suggestions.
A very popular topic, you can learn how non-verbal communication (voice tone, proxemics, gestures, etc) alter the communication process. Learn to make sense of non-verbals.
By Peter Venn
- We use questions every day. Most of our daily conversation involves either asking or answering questions. Sometimes, though, our questioning can seem a little unempowered compared to others who can almost instinctively "drill down" to the information they are looking for.
Watch good interviewers on television. What makes them so powerful? There are plenty of bad interviewers on TV too: what makes them so bad?
(Added: 21-Apr-2003 Hits: 171
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By Steve Whiteford
- When I suggest that people in corporations refine communication by speaking their truth, by the expressions on their faces, you might think I've announced the arrival of Godzilla. Yet, this simple-but-powerful practice might be the answer to most workplace communication challenges.
(Added: 4-Sep-2003 Hits: 118
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By Christine Zust
- Credibility. How do you get it? More importantly, how do you keep it? Gaining credibility takes years to achieve, and maintaining it is a lifetime goal for any leader. One wrong move can erase in an instant many years of hard work. Communicating with credibility is an art form, one which you can master by using a few simple guidelines.
(Added: 21-Apr-2001 Hits: 157
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By Nick Heap
- Listening to others is often the most effective thing you can do to develop their thinking and creativity
(Added: 28-Nov-2000 Hits: 141
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By Robert Bacal
- When dealing with verbal abuse or hostility from clients, it is important to be able to avoid responding to the "bait" that is placed before you. Not only is that important, but it is also important to know exactly what you can say, when you are subject to attacks.
(Added: 14-Nov-2000 Hits: 316
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