By Allan Stitt
- Alternative Dispute Resolution (ADR) is a rapidly growing field, due to its popularity as an alternative to long and expensive lawsuits. This book is for people who work within organizations and are involved in disputes themselves, or for people who are required to deal with or resolve disputes.
A book for managers and HR professionals, or reference. ADR is used more and more by mediators.
(Added: 26-Mar-2002 Hits: 66
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By Borisoff and Victor
- A conflict management approach based on interpersonal communication, an approach we favor., Authors suggest it is a good resource for professionals.
(Added: 26-Mar-2002 Hits: 137
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By Heidi and Guy Burgess
- Recommended as one of those "bible books", a must read for those serious about conflict resolution techniques. Expensive, but extensive. Ideal for reference purposes. HR consultant who suggested this book says:
Very broad including, History of the field, 300 cross-referenced A-Z entries. Broad bibliography and lists of organizations, conferences, documents, and teaching programs.
(Added: 26-Mar-2002 Hits: 113
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By William Ury
- Author collaborated with Fisher on book above. Synopsis indicates:
"...how to stay cool under pressure, stand up for themselves without provoking opposition, deal with underhanded tactics, find mutually agreeable options, and more. "
(Added: 26-Mar-2002 Hits: 98
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By Stewart Levine
- In Getting to Resolution, Stewart Levine gives readers an exciting new set of tools for resolving personal and business conflicts. Marriages run amuck, neighbors at odds with one another, business deals gone sour, and the pain and anger caused by corporate downsizing and layoffs are just a few of the conflicts he addresses.
(Added: 26-Mar-2002 Hits: 95
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