Conflicts occur as a result of human interaction, where people CARE about what they do. Improve your ability to manage and harness conflict to improve relationships, improve business productivity, and success. Topics include mediation and ADR.
By Mary Adlersberg
- Are you tired of conflict, fed up with the anger, mistrust, complaints, finger-pointing that seems to dominate our lives? Are you tired of going to work day after day only to face problems and negativity?
(Added: 13-Oct-2003 Hits: 93
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By Michael Kennedy
- The role of conflict in work teams is determined by the manner in which it is managed. Conflict is a driving force of change that can result in improved decision-making processes and progressive team development. However, teams must learn to be confrontational without destroying the team process. Teams are able to handle conflict and perform at a high level by following a framework of communication needed for managing conflict constructively. Teams capable of mediating their own conflicts, improve both productivity and member relationships.
(Added: 13-Oct-2003 Hits: 64
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By Gary K. Clabaugh & Edward G. Rozycki
- A handy problem analysis worksheet that can be used for thinking through negotiation, problem-solving, and conflict management
(Added: 17-Nov-2003 Hits: 61
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By Stever Robbins
- When two of your top people are at each other's throats, you've got to step in and help them make peace.
(Added: 13-Oct-2003 Hits: 66
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By Daniel Robin
- Make no mistake: resolving differences through negotiation is not a logical, linear process. However, this model can serve as a framework for staying on track and learning how and where things go wrong.
These seven steps progress from how you might want to begin an effort to resolve differences to how you'd want to complete that effort. Remember to prepare by writing down your goal before taking your first step. Enjoy the dance!
(Added: 10-Mar-2003 Hits: 175
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Alternative Dispute Resolution (ADR) and mediation have become common tools to resolve conflict at work and in the family. Learn about these important options for dealing with conflict.
