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Adult Learners and Adult Learning
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PRINCIPLES OF ADULT LEARNING from Malcom Knowles
By na
- Part of being an effective instructor involves understanding how adults learn best. Compared to children and teens, adults have special needs and requirements as learners. Despite the apparent truth, adult learning is a relatively new area of study. The field of adult learning was pioneered by Malcom Knowles. Here's a good summary.
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(Added: 6-Dec-2004 Hits: 577
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Coaching
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Mentoring Over The Internet
By NA
- If one mentor can be valuable, will 10 million mentors be a goldmine? The internet or as it is commonly known, *the information highway* can provide access to resources in a way completely unimaginable a few years ago.
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(Added: 10-May-2001 Hits: 534
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Ingredients of Successful Mentoring Programs
By Odyssey
- Today the term mentor usually means a more-experienced person who acts as a guide or model for a less-experienced person. Mentors can often be found on the job, but they can also be relatives, older friends, teachers and others we encounter in our lives. Mentoring typically takes place in an informal way, and often neither the mentor nor the person being mentored (typically called the protege) is completely aware that a lasting influence is in progress.
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(Added: 10-May-2001 Hits: 657
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Communication : Interpersonal Communication
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The Art of Communicating
By Hal Warfield
- Breaking down communication into "bites". Ways to improve communication.
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(Added: 28-Feb-2002 Hits: 640
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Eye of the Needle: A Communication Tool
By Nancy Oelklaus
- How often have you left a conversation feeling dissatisfied with how
it went, how you conducted yourself, and what the final outcome was?
Were there things you wish you had said that remained unspoken or
statements you made that you wish you had presented differently? Did
you find your "rational" mind censuring your emotions, or your
emotions overriding your reason?
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(Added: 17-Nov-2003 Hits: 574
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Communication : Listening
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Tips on Listening (Editor's Pick)
By Larry Nadig
- Expressing our wants, feelings, thoughts and opinions clearly and effectively is only half of the communication process needed for interpersonal effectiveness. The other half is listening and understanding what others communicate to us.
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(Added: 3-Dec-2000 Hits: 658
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Listen Up! Enhancing Our Listening Skills - HealthQuest
By NA
- Have you ever thought about how important listening can be? Just consider that we spend 80 percent of our waking hours communicating, and over 45 percent of that time listening to others - spouses, children, friends, co-workers, and acquaintances.
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(Added: 16-Apr-2002 Hits: 767
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Listening Skills - Using Your Face
By CASAA
- Many people are familiar with the scene of the child standing in front of dad, just bursting to tell him what happened in school that day. Unfortunately, dad has the paper in front of his face and even when he drops the paper down half-way, it is visibly apparent that he is not really listening.
A student solved the problem of getting dad to listen from behind his protective paper wall. Her solution was to say,
Move your face, dad, when I'm talking to you.'' This simple solution will force even the poorest listener to adopt effective listening skills because it captures the essence of good listening.
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(Added: 21-Apr-2003 Hits: 550
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Communication : Non-Verbal Communication
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The Significance of Body Proxemics
By NA
- A fascinating area in the nonverbal world of body language is that of spatial relationships, or proxemics, the study of man's appreciation and use of space. As a species, man is highly territorial but we are rarely aware of it unless our space is somehow violated
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(Added: 11-Jan-2002 Hits: 747
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Conflict
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Conflict And Cooperation At Work
By Robert Bacal
- In this article, we are going to look at some important elements of conflict, how it escalates over time, and suggest a few general strategies for dealing with it.
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(Added: 17-Oct-2000 Hits: 514
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Decision Making
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PMI - Plus/Minus/Implications
By na
- Another tool for organizing your thinking about a decision that involves focusing on the pluses, minuses and implications of each possible choice.
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(Added: 28-May-2004 Hits: 872
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Making Effective Decisions - Five Levels of Decision Making
By J.T. Taylor
- Explains some things to be considered in the process of decision making, but also present five levels of decision making based on the need for involvement by other people and groups.
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(Added: 28-May-2004 Hits: 483
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Difficult Employees - Managing
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Quietly Surly - Managing The Disgruntled Employee
By na
- There seems to be one in every workplace, the surly and disgruntled employee. Learn some methods and actions you can take to manage the difficult and surly staff member.
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(Added: 1-Jun-2004 Hits: 624
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Difficult People
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Dealing with Difficult People, Part 1
By Daniel Robin
- Each of us has a "difficult" person hiding inside. Some have it well hidden and only let it out on rare occasions %u2013 unleashing it at the driver of another car, or during competitive sports, or as a familiar loop with a family member. Still others, despite best efforts at self-control, are just one step away from being the case study at some workshop on difficult personality types.
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(Added: 10-May-2001 Hits: 635
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14 Workplace Personalities and How to Handle Them
By Gary Topchik
- Every office is different, but unfortunately many of the difficult workers in them are the same. Use this list of common workplace personalities and the corresponding links to learn what makes each one tick, how you should respond to them and what strategies will make your office a happier place
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(Added: 9-Apr-2002 Hits: 3855
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Dealing with Cranky Co-Workers and Clients
By Jody Urquhart
- Some hints and tips for dealing with difficult and cranky co-workers and clients, and some ideas on banishing negativity in the workplace.
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(Added: 14-Jun-2004 Hits: 512
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How To Deal With Difficult Problems And Difficult People
By Public Policy Solutions For Cities
- Aimed at public sector/municipal staff, contains suggestions about how to address difficult public sector situations. Includes when to abandon consensus and exert leadership. Adobe Acrobat format
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(Added: 14-Jun-2004 Hits: 484
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Diversity Issues
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7 Ways To Integrate Diversity At Work
By Lee Gardenschwartz and Anita Rowe
- Some organizations are dismantling barriers at the systems level by revamping performance management, modifying promotional processes, instituting mentoring programs and flexing schedules and benefits. However, at an even more basic level of every day operations, diversity can be made a part of the way you do business.
Here are seven ways to get you started.
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(Added: 15-Sep-2001 Hits: 582
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Diversity Issues : Doing Business Abroad
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India - Doing Business In India (culture)
By NA
- India is a land rich with tradition and superstition. As the country's economy opens up, more and more American companies are seeking out business opportunities there - and as with any foreign country, it is important to first understand the culture. Here are a few things to keep in mind when doing business in India.
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(Added: 6-Aug-2002 Hits: 516
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Downsizing And Layoffs
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CORPORATE DOWNSIZING AND ITS EFFECT ON THE ORGANIZATION
By NA
- The long term effect of corporate downsizing has affected the way organizations are managed. This research looks at the economic problems facing the downsized organization and the psychological impact affecting the retained employees and the terminated workers.
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(Added: 15-Oct-2002 Hits: 567
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Leadership
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49 Leadership Rules
By Tom Peters
- Rule #3: Leadership Is Confusing As Hell
You think the past five years were nuts? You ain't seen nothin' yet! It's only going to get weirder, tougher, and more turbulent. Which means that leadership will be more important than ever -- and more confusing
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(Added: 6-Mar-2003 Hits: 716
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Management Gurus and Heros : Herzberg Frederick
Motivating Employees
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7 tips to begin earning employees' commitment, initiative and motivation
By Joan Lloyd, CSP
- Managers who want their employees to demonstrate more ownership and initiative need to start by looking in the mirror. Most employees start a new job filled with cheerful optimism, and over time, some learn that their ideas aren’t valued or they are better off just doing what they are told.
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(Added: 9-Oct-2001 Hits: 562
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Basics About Employee Motivation (Including Steps You Can Take)
By C. MacNemara
- The topic of motivating employees is extremely important to managers and supervisors. Despite the important of the topic, several myths persist -- especially among new managers and supervisors. Before looking at what management can do to support the motivation of employees, it's important first to clear up these common myths.
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(Added: 11-Nov-2001 Hits: 765
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Performance Management : Balanced Scorecard
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Using A Balanced Scorecard Approach To Measure Performance
By Workforce Performance Newsletter
- Robert S. Kaplan and David P. Norton have developed a set of measures that they refer to as "a balanced scorecard." These measures give top managers a fast but comprehensive view of the organization's performance and include both process and results measures
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(Added: 6-Nov-2000 Hits: 758
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Performance Management : Employee Ranking
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A Comment on Forced Ranking Systems
By Terrence Murphy
- A must read if you are using or thinking about using a forced ranking system for evaluating employees. Learn about the exceedingly serious side-effects created by forced ranking.
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(Added: 9-Jun-2004 Hits: 527
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Performance Management : Forms Letters
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Sample Performance Appraisal Form
By na
- This sample performance appraisal form uses a simple satisfactory-unsatisfactory system for evaluating performance, and offers space to add important comments. Adobe Acrobat Format.
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(Added: 9-Jun-2004 Hits: 1483
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Problem Solving Skills and Techniques
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20 Problem Solving Tips
By Jeanne Sawyer
- Excellent set of tips in adobe acrobat format that summarizes problem solving practices and approaches you can apply to your own problem solving situations.
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(Added: 4-Aug-2003 Hits: 1107
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Problem Analysis Worksheet
By Gary K. Clabaugh & Edward G. Rozycki
- A handy problem analysis worksheet that can be used for thinking through negotiation, problem-solving, and conflict management
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(Added: 17-Nov-2003 Hits: 493
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Sexual Harrassment
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Dealing Informally With Sexual Harassment - from Lawyers.com
By NA
- If you believe you are a victim of sexual harassment, you may choose to deal with informally at first. This article explains some ways to approach sexual harassment in the workplace before filing formal complaints.
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(Added: 10-Oct-2003 Hits: 943
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Pursuing A Sexual Harassment Claim - from Lawyers.com
By Bernice Sandler
- If you’ve exhausted your alternatives for dealing with sexual harassment at work, by confronting the perpetrator or asking for help in your workplace, it may be time to consider more formal approaches. This article explains how to pursue filing a sexual harassment claim.
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(Added: 10-Oct-2003 Hits: 546
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Filing a Claim with the EEOC - from Lawyers.com
By Sherrie Bennett
- The Civil Rights Act of 1964 requires that the Equal Employment Opportunity Commission (EEOC) enforce anti-discrimination laws. The EEOC, a federal agency, has authority to investigate and settle claims of illegal discrimination. Here's how to go about filing a sexual harassment complaint to EEOC.
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(Added: 10-Oct-2003 Hits: 538
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Teams And Team-Building
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Article - The Seven Keys to Building Great Workteams
By Suzanne Zoglio
- Fostering teamwork is a top priority for many leaders. The benefits are clear: increased productivity, improved customer service, more flexible systems, employee empowerment. But is the vision clear? To effectively implement teams, leaders need a clear picture of the seven elements high-performance teams have in common.
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(Added: 20-Apr-2001 Hits: 478
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Training : Games Icebreakers Activities
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33 Hidden Hands (Teams)
By NA
- Objective
To give participants practice in communicating with other team members and in making group decisions while sequencing a comic strip.
Group Size
Unlimited. Participants will work in groups of three to four members each.
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(Added: 10-Feb-2002 Hits: 1172
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Temperature Reading Exercise
By Dale Emery
- Based on work by Virginia Satir, this simple exercise is useful to faclitate a groups' examining itself and how it is functioning.
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(Added: 1-Jun-2004 Hits: 983
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Training : Games Icebreakers Activities : Icebreakers Energizers
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The Top 10 Icebreakers for Meetings and Training Seminars
By NA
- Whether it is a small gathering at your home or a large training seminar, we all want to feel that we have established some commonality with our fellow attendees. By creating a warm, friendly, personal learning environment, the attendees will participate more and learn more!
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(Added: 10-Oct-2001 Hits: 3189
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Creative Icebreakers, Introductions, and Hellos
By Kate Zabriskie
- Free icebreaker guide designed to add excitement and variety to training. Both new icebreakers and variations on timeless classics are included. Available as HTML and downloadable PDF.
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(Added: 15-Mar-2004 Hits: 2986
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Training : Games Icebreakers Activities : Suggested Books
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100 Training Games
By Gary Kroehnert
- Book of training games that is also very popular (many of these are!)
This one includes games and activities related to stress management, brainstorming, shuffling paper, over coming fear and many more.
Also suggested as useful for training and facilitating aimed at communication, teamwork, initiative. Well organized.
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(Added: 10-Feb-2002 Hits: 657
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Training : Training Return On Investment
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Kirkpatrick's Four Levels of Evaluation
By Elaine C. Winfrey
- An excellent short summary of Kirkpatrick's four levels of evaluation to be used in assessing the success and value of training.
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(Added: 30-May-2004 Hits: 612
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Pages Updated On:
30-Jul-2007
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21:24:36
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