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  Most of us deal with difficult people at work from difficult or angry clients, co-workers, to difficult bosses. Learn to work more effectively with the difficult (and learn to become less difficult yourself.

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Discussion Lists (2)
Share your expertise about dealing with difficult people, and interact with others experiencing difficulties with difficult people similar to yours
Suggested Books (2)
There are some excellent books you can use to increase your ability to deal with difficult people. Here are our recommendations.

Articles:

  • Dealing with Cranky Co-Workers and Clients
    By Jody Urquhart - Some hints and tips for dealing with difficult and cranky co-workers and clients, and some ideas on banishing negativity in the workplace. pop (Added: 14-Jun-2004 Hits: 512 )
  • Dealing With Difficult People
    By Alan Seeler - It seems like no matter what area of life we are in there are always some people who are difficult to get on with. They are either exceptionally prickly, or don't seem to care less, couldn't be bothered, or are remarkably self-centred and inconsiderate. We want to suggest a different approach, one that concentrates on how we are observing. This is based on the following premise: We do not know how things are, we only know how we observe them. (Added: 28-May-2003 Hits: 144 )
  • Dealing with Difficult People, Part 1
    By Daniel Robin - Each of us has a "difficult" person hiding inside. Some have it well hidden and only let it out on rare occasions %u2013 unleashing it at the driver of another car, or during competitive sports, or as a familiar loop with a family member. Still others, despite best efforts at self-control, are just one step away from being the case study at some workshop on difficult personality types. pop (Added: 10-May-2001 Hits: 635 )
  • Dealing with Difficult People, Part 3
    By Daniel Robin - Dealing with difficult people begins with identifying and naming the behaviors that are so exasperating %u2013 you know, the types of behavior that drive you nuts, that trigger a strong reaction in you. (Added: 10-May-2001 Hits: 103 )
  • DIFFICULT PEOPLE AS SPIRITUAL TEACHERS: A MENTAL HEALTH PRACTICE FOR EVERYDAY LIFE
    By Cal Appleby - The practice of allowing difficult people to be teachers for you is a mental health practice for everyday life. It provides an opportunity to be mindful and calm in our busy, difficult, and often chaotic lives. This practice goes hand in hand with self awareness meditations emphasizing calming and clearing of the mind. It also serves as a skillful means toward stress reduction, peace keeping, and conflict resolution. (Added: 28-May-2003 Hits: 97 )

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These Pages Were Updated/Changed On: 30-Jul-2007 - 21:24:36

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