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Management Gurus and Heros : Argyris Chris

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  Articles about and by Chris Argyris, highly regarded guru or process and human interactions.

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Articles:

  • Good Communication That Blocks Learning
    By Chris Argyris - For 20 years or more, business leaders have used a score of communication tools-focus groups, organizational surveys, management-by-walking-around, and others to convey and to gather the information needed to bring about change. What is news is that these familiar techniques, used correctly, will actually inhibit the learning and communication that twenty-first-century corporations will require not just of managers but of every employee. For years, I have watched corporate leaders talking to subordinates at every level in order to find out what actually goes on in their companies and then help it go on more effectively. (Added: 24-Mar-2003 Hits: 134 )
  • Ladder of Inference - Argyris
    By Gene Belllinger - Presents an explanation and diagrams of the learning concept developed by Argyris, which starts with real data and ends in actions. (Added: 24-Mar-2003 Hits: 200 )
  • Skilled Incompetence
    By Chris Argyris - The ability to get along with others is always an asset, right? Wrong. By adeptly avoiding conflict with coworkers, some executives eventually wreak organizational havoc. And it's their very adeptness that's the problem. The explanation for this lies in what I call skilled incompetence, whereby managers use practiced routine behavior (skill) to produce what they do not intend (incompetence). (Added: 24-Mar-2003 Hits: 146 )

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