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Short hints and tips to help you improve your conflict management skills.
When Organizational Conflict Is A Good Thing  
Written by Robert Bacal  
Learn why conflict in organizations is not necessarily something to be feared or avoided, and how good conflict differs from destructive conflict.

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Organizational Conflict Is Inevitable  
Written by Robert Bacal  

 

Conflict is normal.  In fact, there is a positive aspect to it.  Read how conflict occurs naturally when people interact.

 

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Recognizing Ugly Organizational Conflict  
Written by Robert Bacal  

 

Ugly conflict occurs when the conflict is unnecessary or is handled so it becomes a personal confrontation between the people or sides.  Read on to learn the characteristics of an ugly conflict.

 

 

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When Organizations Conspire To Create Ugly Conflict  
Written by Robert Bacal  

Learn the various ways that a organization - by formal or informal company policy - can create ugly conflict.  If we look at organizations that foster ugly conflict, we find they seem to share one or all four of the following strategies.

 

 

 

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What Angers People Or Primes The Conflict Pump  
Written by Robert Bacal  
Take time to think of the things that people say to you that get you primed for a conflict, or to defend yourself as you read some of the pitfalls to communicating cooperatively.
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Conflict Provoking Comments & Criticism  
Written by Robert Bacal  
It's important to understand that conflict-provoking communication is communication that doesn't work very well...that's it...and that we all use it. Learn to identify conflict provoking comments and criticism.
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Conflict Provoking Past Centred Comments  
Written by Robert Bacal  
It's important to understand that conflict-provoking communication is communication that doesn't work very well...that's it...and that we all use it. Learn to identify conflict provoking comments that are past-centred.
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Conflict Provoking Communication With Guilt-Induction Attempts  
Written by Robert Bacal  
It's important to understand that conflict-provoking communication is communication that doesn't work very well...that's it...and that we all use it. Learn to identify conflict provoking comments that are attempts to induce guilt.
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Conflict Provoking Blaming Comments  
Written by Robert Bacal  
It's important to understand that conflict-provoking communication is communication that doesn't work very well...that's it...and that we all use it. Learn to identify conflict provoking  blaming comments.
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Effective Teams Can Help To Prevent Conflict  
Written by Robert Bacal  

Effective teams (those with reduced ugly, wasteful conflict) actually function differently compared to their more conflict riddled counterparts.  Find out how effective teams function.

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More...
Formal Authority And Conflict Prevention
Responsive Management Reduces Conflict
Principles Of Defusing Hostility
Why E-mail Is Prone To Creating Conflict

 
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