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Low cost learning tools to help you improve your communication skills.
Presenting To Difficult Or Hostile Groups Helpcard  
Written by Robert Bacal  

 

Giving a speech or a presentation can be challenging, even when the audience is ready and willing to hear what you have to say. What's really difficult is when the audience is resistant to your message, or when the message you have to deliver is something that will not be well received.

This helpcard is designed to help you minimize heckling, group resistance, and attacks in situations where the audience is difficult. Read this before every presentation.

 

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Identify Subtle Verbal Abuse Helpcard  
Written by Robert Bacal  

 

Verbal abuse is common in our society. Some abuse, like swearing, yelling or insulting is obvious. But a lot of abuse is more subtle, but even more damaging to relationships.

This helpcard explains what constitutes subtle verbal abuse, and helps you identify if subtle verbal abuse is affecting your relationships at home and at work. Use it to identify it in other people, so you can surface it, and address it, or, perhaps more importantly, to identify ways that you communicate that are harmful, destructive, and inadvertently damaging.

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