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This quick learn tool teaches you methods to move dealing with
conflict away from your "gut", and to your head. By managing conflict
consciously, you can get better results. Explains the different methods of
conflict management and when they are appropriate.
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Using Your
Head To Manage Conflict Helpcard
Learn Techniques To Manage Conflict Using Your Head Instead
of Your Emotions
Available in
E-version instant delivery version and in traditional print format sent in
regular post | The Point: Most of us
don't consciously manage conflict situations. It's normal to get caught up
emotionally, and just jump in without thinking. The core of conflict management
involves slowing down, and using your head to think through what you should do,
rather than reacting in a knee-jerk fashion. That's how you make conflict work
for you. That's what this card is about -- to help you identify your conflict
management options, and help you choose the right approach for the specific
situation.
What's In
It: Written by conflict expert author Robert Bacal, Using Your Head To Manage Conflict
Helpcard maps out the basics of managing conflict in an intelligent
way, explains the steps of rational conflict management and explains the
advantages and disadvantages of various approaches to conflict management. This
2 sided 8.5 x 11 inch card provides dozens of hints, tips and principles to help
you get through to the boss. Here are a few questions answered:
- How can you make conflict work for
you?
- What are the major steps in rational conflict management?
- What are the pro's and con's of conflict avoidance and
denial?
- What are the pro's and con's of accommodation/giving in?
- What are the pro's and con's of compromise?
- When the use of power and competition is appropriate?
- What are the pro's and con's of collaboration?
Each of these
strategies is explained.
Usage: Ideal
for anyone who wants to become more effective and rational when they are faced
with conflict. Also recommended as a great summary handout for trainers to give
to conflict management seminar participants.
Price:
$12.95 OR LESS depending on electronic or printed version. You can
licence for multiple copies at 75% savings.
(A
helpcard is a 2 sided 8.5 x11 card with concise useful information about a
specific topic. Designed for busy people who need to learn FAST)
What's a
Helpcard?
Helpcards are
designed for people who would rather learn without reading long books. Each card
contains clear practical information, tips and guidelines that pertain to the
topic at hand. We pack as much information as possible onto two sides of an 8.5
by 11 inch product. If you order the electronic version you can download it
almost immediately and print it out on your own printer.
If you order the
hardcopy version, we will send your card via regular mail. Each card is printed
on sturdy card stock and laminated to ensure durability. |
Conflict Management 
