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Announcing A New Website For Those Involved In Customer Service

Written by Robert Bacal
To celebrate the upcoming release of Perfect Phrases For Customer Service (McGraw-Hill) by site owner Robert Bacal, a new website has been created for those interested in improving customer service in all sectors. It's at: http://customerservicezone.com . November 1, marked the kick-off of our new site, The Customer Service Zone, designed to provide in depth information about providing better customer service in all sectors. You can access the site by clicking on the link: http://customerservicezone.com You'll find hundreds of free customer service related articles sorted by category and sector. For example, there are sections on customer service in government, health, legal profession, retail, and a bunch more. You'll also find free book excerpts from the Defusing Hostile Customers Workbook, and Perfect Phrases For Customer Service, both of which offer innovative techniques and learning methods for using customer service techniques that work. In addition we've created a discussion list where you can participate, ask customer service related questions, and help others with their customer service issues. We hope you'll join us!