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Using Unsolicited Advice To Communicate
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Written by Robert Bacal
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It's important to understand that conflict-provoking communication is communication that doesn't work very well...that's it...and that we all use it. Learn to avoid communicating with unsolicited advice and commands. A common way many people create conflict is through the use of advice giving, when the person receiving advice hasn't asked for it, and doesn't want it. The advice may be well intended but attempts to "help" can make situations worse. Unsolicited advice is often seen as patronizing, and people will fight to retain their sense of independence by resisting unsolicited advice, even, sometimes when they know the advice is good advice. Commands and advice are somewhat context-bound. That is, commands coming from a police officer may be more acceptable than from a 10 year old child. Though even law enforcement officers have found that commands are not always the best form of communication.
This is an exerpt from Conflict Prevention In The Workplace. For more detailed information on workplace communication, click here.
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Communication Skills 
