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Communicating Mistrust

Written by Robert Bacal
Mistrust statements are comments or questions that suggest to the other person that you mistrust them, or lack confidence in their ability, integrity or behaviour.  Find out how people react to these types of statements. Mistrust statements tend to put the other person in "defensive" mode where they attempt to persuade you that they are worth your trust, or in "counterattacking mode" where they strike back.  Even people with terrible track records who don't really deserve trust don't like to be told the truth, at least in an open, blunt manner.  As with many aspects of conflict-provoking language, whether something is true or not has little relationship to the reaction one gets when one uses the language. For examples of this type of conflict-provoking language or for more detailed help on workplace conflict, click here. You can learn more about cooperative communication, by looking at a free preview of the Communicating Cooperatively In The Workplace helpcard.