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Responsive Management Reduces Conflict

Written by Nancy Moore
The function of responsive management is to reduce the day-to-day frustrations for everyone involved in the workplace.  By doing so, responsive managers contribute to conflict reduction.  Learn the various behaviours that characterize a responsive manager.    A manager can be characterized as responsive if s/he: consistently attempts to identify the needs of those around them (employees, colleagues, boss, clients) responds to staff according to the following role statement: 'the manager/leader's job is to make it easier for others to do their jobs' use the understanding of others' needs to assist in fulfulling those needs acknowledges and works  in partnership with other parties to find some means of fulfilling needs that ARE possible, even if only partial fulfilment results uses a family of communication techniques and skills such as cooperative communication. This is an excerpt from Conflict Prevention In The Workplace.  For more detailed help on workplace conflict, click here.