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You can learn how to alter the way you communicate to reduce the conflict you get involved. With conflict, it's all in the words.
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Communicating Co-Operatively In The
Workplace Help Card
You can learn to improve your workplace relationships by
making some small, and easy accomplished changes to the way you use
language.
Available in
E-version instant delivery version and in traditional book format sent in
regular post |
The Point:
Some people call it personality conflict. You know the situation. Where
you can't seem to get along with a few people, and can't really figure out why?
Much of the time, the problem is one of communication, both your's and how the
other person communicates.
You can't do a lot
about other people, but you can learn to change the words you use to reduce
unnecessary conflict in the workplace. This card teaches you to eliminate
phrases and words that are likely to cause conflict, and explains how to replace
them with other ways to say things. In other words we explain how to sound more
cooperative and less confrontational.
Here's a quote from the
actual card:
People look
at your communication BEHAVIOR. If it is confrontational, people will react
negatively. If it is cooperative, even difficult people will be more likely to
"work with you". You can save yourself a considerable time, aggravation and
stress by learning how to use language in cooperative ways.
Not only
that, your organization is much more likely to recognize your ability, if you
are a more cooperative sounding person.
What's
included?
- Explanations of Confrontational and Cooperative language
- Learn to eliminate absolutes
- Learn to eliminate blaming statements
- Learn to eliminate command statements
- Learn to eliminate mistrust statements, confrontational questions and
non-responsiveness
- Other tips
Techniques on this
card are taken from the Bacal & Associates book, Conflict Prevention In The
Workplace - Using Cooperative Communication
Usage: This
card has a number of usages. It's known that people who are perceived as
talented and promising, and thereby more likely to be promoted or receive pay
raises, tend to communicate more effectively at work. So, this card is
appropriate to anyone who wants to learn to communicate to reduce conflict. That
includes line employees, supervisors and managers.
Managers, human
resource professionals and those involved in career development might want to
use this card as a basis for helping specific employees improve their
communication at work. We recommend it be used as a starting point for
discussion with staff and coupled with coaching.
Finally, seminar
leaders may want to use this card as a handout in their communication courses.
We offer bulk licencing rates so it is affordable to do so.
Price:
$12.95 OR LESS depending on electronic or printed version. You can
licence for multiple copies at 75% savings.
What's a
Helpcard?
Helpcards are
designed for people who would rather learn without reading long books. Each card
contains clear practical information, tips and guidelines that pertain to the
topic at hand. We pack as much information as possible onto two sides of an 8.5
by 11 inch product. If you order the electronic version you can download it
almost immediately and print it out on your own printer.
If you order the
hardcopy version, we will send your card via regular mail. Each card is printed
on sturdy card stock and laminated to ensure durability. |